Privacy and cookies policy

Privacy Policy

The Schwank Group [“Schwank”, “we” or “us”] is committed to safeguarding the personal information entrusted to us and therefore we comply with the requirements of the Freedom of Information and Protection of Privacy Act (Ontario) and the Personal Information Protection and Electronic Documents Act (Canada). These policies protect your privacy and personal data. Although we operate in the United States as well as in Canada, we feel it’s good practice to adhere to the policies with the tightest measures for transparency and business practices. We employ reasonable administrative and technical measures to ensure we are compliant.


What Our Privacy Policy Covers

We value your trust and recognize that maintaining this trust requires that we be transparent and accountable in how we treat your information. This privacy policy describes how Schwank collects, uses, and shares personal information. When we use the term “personal information” we are referring to information that is about an identifiable individual; however, “personal information” does not include business contact information or certain publicly available information. A copy of this policy will be provided upon request.


What We Collect

Personal information is collected when you supply it to us voluntarily; for example, by purchasing a product or subscribing to our e-newsletter.

To better understand our visitors and to improve the visitor experience on our website, our website collects data using services including Google Analytics and Pardot. We also collect information about email open rates and click-through rates to determine whether our electronic communications are effective.

When you visit our site, we may store some data on your computer in the form of a “cookie”. A “cookie” is a small piece of text that a website places in the cookie file of your browser that allows our site to recognize your personal computer the next time you visit. Cookies by themselves do not tell us your email address or otherwise identify you personally. Cookies cannot be used to run programs or deliver viruses to your computer. Your Web browser can be set to accept or reject cookies. Please note that disabling or deactivating cookies may result in a reduced availability of the functionality of our site or parts of our site may no longer function correctly.

We may use third parties to collect data from our website anonymously for marketing purposes [for example, advertisements]. Users of our website will not be personally identified through this data and Schwank does not see any data or contact information on an individual level. These third parties may include, but are not be limited to, Facebook and/or Twitter. You may tailor your privacy settings to limit the collection of personal information.


How We Use Your Personal Information

We use personal information to communicate with you about our product offering. We do not share personal information with any third party.

When you provide personal information to the Schwank Group, you are consenting to the collection, use, and disclosure of your personal information in accordance with this privacy policy.


Contact Us
You may opt out of receiving communications from us by unsubscribing from the email or contacting


Changes to this Policy

We may revise our privacy policy from time to time. You should review our privacy policy periodically so that you keep up-to-date on our most current practices. We will note the effective date at the end of each version of our privacy policy.

Cookies Policy

Cookies and similar technology

Below is information about how Schwank [“we”] use cookies and other similar technology on this website.
This policy is effective as of April 2021. Please note that this privacy statement will be updated from time to time.
We can place cookies and other similar technology on your device, including your mobile device, to provide a more relevant experience. Depending on your device settings, the following information may be collected through cookies or similar technology: your unique device identifier, mobile device IP address, information about your device’s operating system, mobile carrier, and your location information [to the extent permissible under applicable law].


What are cookies?

Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a site and allow a site to recognize your device.
Why do we use cookies and similar technologies?

Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that the advertisements you see online are more relevant to you and your interests. In addition, cookies can help us to analyze the use of our websites and online content [analytics cookies] and they can also facilitate/track the interaction on our websites and online content with social media [e.g. links to social media sites, like buttons, etc.].


Does Schwank use cookies for marketing and analytics?

Yes, we may use information collected from our cookies to identify user behavior and to serve content and offers based on your profile, and for the other purposes described below, to the extent legally permissible in certain jurisdictions.

In other cases, we can associate cookie information [including information from cookies placed via our advertisements on third-party sites] with an identifiable individual. For example:

  • If we send you a targeted email that includes web beacons, cookies, or similar technologies we will know whether you open, read, or delete the message.
  • When you click a link in a marketing e-mail you receive from Schwank, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.
  • Combining and analyzing personal data – As described above, we may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you [this includes information collected across our different websites such as our careers and corporate sites and information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials such as LinkedIn]. We combine this data to better assess your experience with Schwank and to perform the other activities described throughout our privacy policy.


Do you use any cookies from third-party companies?

Some cookies, web beacons, and other tracking and storage technologies that we use are from third party companies [third-party cookies], such as Facebook, Google Analytics, Microsoft, Pardot, Salesforce, Twitter, YouTube, Instagram, and Linkedin Analytics to provide us with web analytics and intelligence about our sites which may also be used to provide measurement services and target ads. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on, and how long you are on our sites. This code is only active while you are on the Schwank website.


Does Schwank use any tracking technologies similar to cookies?

We may also use web beacons [including conversion pixels] or other technologies for similar purposes as above and we may include these on our sites, in marketing e-mail messages or our newsletter, affiliated websites, to determine whether messages have been opened and links clicked on. Web beacons do not place information on your device, but they may work in conjunction with cookies to monitor website activity. The information provided below about cookies also applies to web beacons and similar technologies. Conversion pixels are small codes located on a particular web page that is triggered when someone visits a page resulting in an increase in the conversion count.


What if I don’t want cookies or similar tracking technologies?

If you want to remove existing cookies from your device, you can do this using your browser options. If you want to block future cookies being placed on your device. Please bear in mind that deleting and blocking cookies may have an impact on your user experience.


Effective as of April 16, 2021